Frontier Airlines is lowering its ticket change fees, a move that will give it one of the most generous policies among U.S. carriers.
The biggest change: travelers who change a ticket more than 90 days before departure will pay no change fee. The previous fee was $99.
Travelers making changes less than 90 days before their trip but at least two weeks before their trip will pay $49, half the previous cost.
Frontier is not changing its policy for last-minute ticket changes. The fee for changes made 13 days or less from travel will remain $99.
In all cases, travelers must still pay any fare difference.
Most major U.S. airlines charge $200 for ticket changes on non refundable tickets. Southwest Airlines is the exception.
“We (already) have a more customer friendly change policy than the vast majority of our competitors,” said Daniel Shurz, senior vice president, commercial for Frontier.
The lower fees “should make us more attractive as an airline to fly, simply because we’re offering a better value product.”
Shurz said Frontier expects it will boost advance bookings.
“It’s giving customers piece of mind that they can book early,” he said.
